Log in to manage your account and payments securely

How do I log in to Cashwin if I’m on my phone and the page keeps jumping around?

Open Cashwin in Chrome or Safari, tap the “Log in” button, then enter the email and password you used at sign-up. If the form won’t stay put, switch off any ad blocker for that tab and refresh once.

What do I do if Cashwin says my password is wrong even though I’m sure it’s right?

Use “Forgot password,” reset it from the email link, and make sure you’re not autofilling an old password from your browser. If you still can’t get in, clear saved passwords for Cashwin and type it manually once.

Can I sign in to Cashwin with Face ID or fingerprint, or do I always need the password?

Cashwin login starts with your password, then your phone can store it and use Face ID or fingerprint through the browser or password manager. If biometrics stop working, delete the saved login and save it again after a clean sign-in.

What should I do if I don’t get the Cashwin verification code when I’m trying to log in?

Check junk mail if it’s an email code, or look for a delayed text if it’s SMS, then request a new code after a minute. If you’re roaming or using a VoIP number, switch to email verification in your account settings once you’re back in.

How do I log in to Cashwin if I created my account with Google or Apple and now it won’t recognize me?

Tap the same “Continue with Google” or “Continue with Apple” button you used the first time and make sure you’re signed into that Google or Apple account on your device. If you accidentally made a second account with email, use the sign-in method that matches the account with your balance.

What happens if Cashwin locks me out after too many login tries, and how long do I have to wait?

Cashwin blocks repeated attempts for a short cooldown, so stop trying and wait about 15 minutes before you retry. After that, reset your password instead of guessing, because extra attempts can extend the lock.